FOREIGN SOFTWARE TECHNICAL SUPPORT

We specialize in providing a full range of technical support services for software from foreign manufacturers that are not present on the current Russian market. Our technical team has deep knowledge and many years of experience working with Western vendors.
We understand very well the peculiarities of the functioning of technical support for manufacturers. We managed to work with them under Western sanctions pressure. We help Russian organizations overcome technical difficulties and existing limitations, ensuring the stable functioning of their IT infrastructure.

Reliable technical support for information systems that utilize foreign software forms the foundation for mitigating business risks.

TECHNICAL SUPPORT SERVICES:

Distributives, updates, patches: Promptly obtaining the necessary versions of distributions, updates, patches.

Support: We provide continuous support 1-3 lines, including interaction with the software vendor.

Bug Reproduction: In our own environment in authorized jurisdictions, or on the client’s side. We involve specialists from software vendor companies to address issues.

Technical consultations: We advise on software usage, performance optimization, the need for software version update and other tasks.

More details in our certificates.